Features

Everything your website chatbot needs to answer, capture, and convert

From smart web crawling to source-grounded answers, lead capture, human handoff, and analytics — all in one dashboard.

Knowledge & Training

Your website becomes the knowledge base

AskGPT reads every page of your website, understands your business, and builds a searchable AI knowledge base — automatically.

🕷️

Smart Web Crawler

Auto-discovers every page on your website — home, about, services, FAQs, blog, product pages, and more. Runs in the background with email notification when complete.

🧠

AI Site Analysis

Gemini AI reads your crawled pages to infer your services, products, audience tone, lead needs, contact details, location context, and content gaps automatically.

🔍

Semantic Search (RAG)

Every visitor question is matched against your indexed content using vector embeddings — finding the most relevant knowledge chunks with 96% accuracy.

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Multiple Data Sources

Train from website URLs, PDF / DOCX files, plain text, manual Q&A pairs, Google Drive, Dropbox, SharePoint, Zendesk, and more.

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Retrain Anytime

Re-crawl your website whenever your content changes. Add manual Q&A pairs to fill gaps and keep answers accurate after launch.

📈

Continuous Improvement

Review unanswered questions and source gaps from the dashboard. Use AI-suggested improvements to keep the chatbot getting better over time.

Visitor Experience

Handle every visitor job without staff

The chatbot handles Q&A, lead capture, directions, buyer guidance, appointment qualification, and human handoff — 24/7.

💬

Streaming Responses

Real-time streaming answers powered by Gemini AI. No loading spinners — visitors see responses appear word by word, just like a real conversation.

📧

Lead Capture

Collect names, emails, phone numbers, company details, service needs, budgets, and timelines when a visitor is ready to engage.

📅

Appointment Qualification

Qualify service needs, collect preferred times, locations, and contact details before your team confirms — reducing back-and-forth.

🤝

Human Handoff

Route visitors to a real person when they need a custom quote, account help, billing support, or a sales conversation.

🌍

95 Languages

Gemini AI handles visitor messages in any language automatically — no configuration needed. Ideal for international websites.

📱

Mobile Optimized

The widget is fully responsive. Visitors on phones, tablets, and desktops all get the same smooth experience.

Accuracy & Control

Built for businesses that can't afford wrong answers

Source grounding, fallback behavior, and publishing controls are visible before the chatbot ever talks to a real visitor.

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Source-Grounded Answers

The assistant uses your trained website knowledge first. No hallucinations. Source references are tracked in the dashboard for every answer.

🛡️

Fallback Behavior

When the answer is missing or weak, the chatbot uses controlled fallback copy instead of guessing — and can ask the visitor for follow-up details.

🌐

Domain-Guarded Publishing

Draft bots stay private until publishing rules, approved domains, and widget settings are confirmed. Lock the widget to your domains only.

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Playground Testing

Test Q&A, lead capture, directions, service guidance, and handoff in the Playground before publishing to real visitors.

⏱️

Background Build

Website crawling and AI analysis run in the background even if you close the tab. App and email notifications when the build is ready.

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Rate Limiting & Credit Guards

Public widget requests validate status, approved domains, visitor sessions, rate limits, and credit balance before every response.

Analytics & Dashboard

Real signal, not vanity metrics

Track what matters: conversations, unanswered questions, leads, and source accuracy.

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Conversation Analytics

Track total conversations, messages, unique sessions, peak hours, and response time — all in one dashboard.

Unanswered Questions

See every question the chatbot couldn't answer well. Use these to add manual Q&A and fill knowledge gaps.

👤

Lead Management

View captured leads with name, email, contact details, and conversation context. Export to CSV or push to your CRM via webhooks.

🔌

REST API + Webhooks

Integrate with any CRM, helpdesk, or workflow tool. Trigger custom actions from chat events like lead capture or handoff requests.

👥

Team Collaboration

Invite team members to manage chatbots together. Role-based access controls available on Growth plan and above.

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White-label Widget

Remove all AskGPT branding and make the chatbot fully yours. Custom bot name, colors, icon, and welcome message.

Ready to put these features to work?

Start with your website URL. Your chatbot will be ready to test in minutes.

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